![]() TedX Speaker “How To Embrace Imposter Syndrome” 2020 Misa's mission is to help customer service leaders inspire a culture where reps are intrinsically motivated to amaze customers. Currently raising two little humans while scaling Autopilot into the most powerful SaaS for boosting customer success NPS." Misa says. "Being an entrepreneur and a mom has been one of my life's most fulfilling and challenging journeys, and I wouldn't change it for the world. She knew she wanted to be a serial entrepreneur and founded Nom Nom Food Truck out of college, and she scaled that business to 7-figures and a 30-person team. When you partner with Autopilot, you get the instantly gratifying, cost-effective and scalable SaaS that leading customer success teams are looking for.ģ0% of SMS surveys sent result in customer feedback90% of this customer feedback is positive, on average100% of support tickets are resolved by auto-escalating open ticketsZoom in on individual rep performance, not just districts & teamsSpecify feedback with custom fieldsĪt UCLA, Misa caught her big break, she signed with LA Models as one of their top models, and became the Asian face of the world's top beauty and fashion brands. Autopilot inspires your support reps to amaze customers, which yields an immediate, dramatic, lasting increase in NPS and improvement in QA and FCR.Īutopilot shows reps proof their work matters. She's a partner with customer-centric, culture-obsessive companies. Their post-call survey provides loving customer service stories to the entire organization, giving everyone purpose and recognition like no tomorrow. Misa helps Customer Service Leaders manage and motivate their agents remotely through real-time customer feedback. More information on how to update the software on your Apple Watch is available on this Apple Support page.Host Jonathan Shroyer talks with Misa Chien, Co-Founder and CEO at Auto Pilot Reviews. To install the update, your Watch must be connected to its charger and have at least 50% battery power. WatchOS 7.4.1 is available via Over-the-Air Update (Settings > General > Software Update) or by going to the Watch app on your iPhone and navigating to General> Software Update. More information on how to update the software on your Mac is available on this Apple Support page. ![]() If other updates are available, you can click "More info" to see details about them and select specific updates to install. To install macOS Big Sur 11.3.1, choose System Preferences from the Apple menu, click the Software Update preference pane, and click the Update Now button to begin the update process. More information on how to update the software on your device is available on this Apple Support page. ![]() Also, if using OTA update, we recommend plugging your device into a power source for the duration of the download/installation process, so as to prevent the unlikely event of your battery going dead during the update. This will ensure that, in the unlikely event that something goes wrong during the update process, you will have a current backup on hand in case a device restore becomes necessary. ![]() IOS and iPadOS 14.5.1 are available via Over-the-Air Update (Settings > General > Software Update) via Finder on a Mac with macOS Catalina or later, or via iTunes on a PC or Mac with macOS Mojave or earlier.īefore updating, we strongly recommend making a full and complete backup of your device (either locally or in iCloud, depending on personal preference). In addition to iOS 14.5.1, Apple also released iOS 12.5.3 for older iPhones that can't run iOS 14.Īs these updates come so soon after last week's single dot releases and appear to focus on a couple specific issues, our expectation is that they do not contain any accessibility changes for blind and low vision users however, if you notice any changes, improvements or regressions in your own use of these releases, please post a comment with your findings. Apple has today released iOS 14.5.1, iPadOS 14.5.1, macOS Big Sur 11.3.1, and watchOS 7.4.1.Īpple's release notes for iOS 14.5.1 state that the update fixes an issue with App Tracking Transparency (ATT) where some users who previously disabled Allow Apps to Request to Track in Settings may not receive prompts from apps after re-enabling.Īccording to the full security notes for the macOS Big Sur 11.3.1 release, it addresses a memory corruption issue and an integer overflow in WebKit that could both be exploited using maliciously crafted web content.įor watchOS 7.4.1 Apple simply states: “This update provides important security updates and is recommended for all users.”
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